Thames Valley Integrated Urgent Care Service

“The new front door to urgent care…”

NHS England is rolling out Integrated Urgent Care across the country and Thames Valley is an early adopter of this exciting new service. It brings together 111, Out of Hours primary care and a range of other services which will be accessible through a single phone call. Further information can be seen here.

 

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National Diabetes Audit (NDA): how your information is used to help improve diabetes care

Oak Tree Health Centre is taking part in the National Diabetes Audit – this checks whether people with diabetes are getting good care.

NHS Digital, the organisation managing the audit, have prepared a Patient Information Leaflet which clarifies what information is collected, how it is used, and how it is kept safe. The leaflet also advises that you may opt out of having your data collected should you so wish; please contact Oak Tree Reception to request this.

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Oxfordshire’s health and care services – The Big Consultation – Phase 1

The Oxfordshire Transformation Programme has considered the development and improvement of health services in Oxfordshire, including some proposed immediate changes.

The work has also been fed into an over-arching five year plan (called a Sustainability and Transformation Plan or STP) across Buckinghamshire, Oxfordshire and Berkshire West (referred to as the BOB STP) which sets out the planning of how these changes will be made.

A number of the proposals will be of more interest to people living in the north of the county and neighbouring areas. Some of the proposals have a wider impact and so Oxfordshire Clinical Commissioning Group (OCCG)  are keen to encourage people from across Oxfordshire and surrounding areas to give their views. OCCG also welcomes the views of the voluntary sector partners, groups representing particular communities, other public bodies and staff in health and care organisations.

For further information and to participate in the consultation please click here. Note that the consultation is now CLOSED.

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Practice Boundary

With the agreement of NHS England, Oak Tree Health Centre has effective from the 20th October 2016 placed a restriction upon its Main Boundary; this has become necessary to reserve health centre capacity for future housing growth to the north east of the Ladygrove Estate. Existing patients of Oak Tree are not affected in any way by this change.

Please see Information > The Health Centre > Practice Boundary for more information.

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Detailed Coded Record (DCR) Access

From 31/03/2016 the Health Centre has made available to its patients access to their Detailed Coded Record (DCR). The DCR gives the patient on-line access to their problems, medications, laboratory test results, documents, allergies, consultations and immunisations.

More information and an application form is available on the website’s Information > The Health Centre page.

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Net Earnings for Oak Tree’s GPs Published

Oak Tree’s average GP Net Earnings in 2015/2016 has been published on the 7th March 2017. It may be found on the website at Information > The Health Centre > GP Net Earnings Declarations.

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Latest CQC Inspection Report: 1 June 2016

You may see the latest CQC inspection report for Oak Tree via the link on the Oak Tree homepage. Following the actions identified in the last report published in December 2015, we have submitted our latest evidence to the CQC who have reviewed our performance and now awarded us a Good rating across all of the indicators.

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Friends and Family Test – Have your say to improve your care

We would like your feedback on the care or treatment we give you when you visit us or have contact with us. Please complete the very short Friends and Family Test questions which you can find on the homepage. Thank you. We collate all of the responses we receive to our Friends and Family Test (FFT) questions and review them regularly. We use the comments to improve the service we offer to our patients. Our latest FFT results may be seen here: OTHC FFT Records August 2017

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Information Technology (IT)/ELECTRONIC PATIENT RECORDS

On the 9th October 2014 we posted in the News that in the list below items 1, 3, 4 and 5 were already active within Oak Tree Health Centre and that we were working with our IT suppliers re items 2 and 6, intending to make them available to our patients by 31st March 2015.

We are pleased to announce that at the beginning of March 2015 we went live with both Electronic Appointment Booking and Patient Access to Records. If you currently make use of our Patient Access service for the online booking of repeat prescriptions, you will see the new options in your homepage. If you are not a current user of Patient Access, you will need to contact Reception who will then provide you with all of the information required.

  1. Referral Management
  2. Electronic Appointment Booking
  3. On line Booking of repeat prescriptions
  4. Summary Care Record
  5. GP2GP transfers
  6. Patient Access to Records
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Oxford Sexual Health Service walk-in clinics at Oak Tree Health Centre

In April 2014 Oak Tree started hosting on Tuesday and Thursday afternoons clinics run by the Oxford Sexual Health Service.

The current opening times are 14:30-17:30 Tuesdays and 14:30-17:30 Thursdays, and no appointment is necessary – please call 01865 231 231 for more information.

The full timetable for the walk-in clinics can be seen here.

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